Comparison Guide
Aerie vs Pulseway
Pulseway nailed RMM for solopreneurs. But MSPs outgrow RMM-only tools quickly. Aerie is the unified platform you'll need when you scale.
RMM-only model limits growth beyond 5–10 technicians
No native PSA or ticketing — requires separate tool
No CRM, sales pipeline, or revenue management
Missing documentation and credential management
Why MSPs Are Switching from Pulseway
Pulseway
RMM-only model limits growth beyond 5–10 technicians
No native PSA or ticketing — requires separate tool
No CRM, sales pipeline, or revenue management
Missing documentation and credential management
Aerie OS
Complete platform: RMM + PSA + CRM + docs included
Single unified agent for all monitoring and management
Enterprise PSA with SLA automation and visual workflows
Native CRM for revenue growth and pipeline forecasting
Pulseway vs Aerie OS: Feature Comparison
| Feature | Pulseway | Aerie OS |
|---|---|---|
| RMM | Lightweight & excellent | Unified agent with enterprise features |
| PSA/Ticketing | Not included | Full enterprise PSA included |
| CRM | Not included | Native pipeline CRM with quoting |
| Automation | RMM-focused only | Business process + RMM automation |
| Documentation | Not included | Wiki + Scribe + Vault included |
| Scalability | Tops out at ~10 techs | Scales to 100+ technicians |
The Verdict: Pulseway or Aerie OS?
"Pulseway is perfect for solopreneurs. Aerie is built for MSPs that want to grow beyond monitoring into a full business platform."
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Pulseway vs Aerie OS: FAQ
Can I migrate from Pulseway to Aerie?
Yes. We import your device inventory, RMM scripts, and alerting rules via API. Setup of PSA and CRM is a guided, zero-cost process.
Is Aerie's RMM as good as Pulseway?
Pulseway's RMM is excellent and lightweight. Aerie's RMM is equally capable but unified with PSA, CRM, and security through a single agent — no integration glue needed.
Do I need PSA if I have RMM?
As you grow, yes. You'll need ticketing for client communication, SLA tracking, and billing. Aerie's integrated PSA handles this automatically based on RMM alerts.
How does Aerie pricing compare to Pulseway?
Pulseway is cheaper per technician for RMM alone. But once you add a separate PSA and CRM, Aerie's all-in-one pricing becomes significantly cheaper.
Can I use Aerie for just RMM initially?
Yes. Deploy Aerie RMM on day one and configure PSA/CRM workflows when you're ready. You're in the right platform to grow into.