Feature Spotlight
Native MSP Wiki
Your collective brain, centralized.
Why MSPs choose Aerie Native MSP Wiki
Documentation lives in Word docs, OneNote, and tribal knowledge, making training new techs impossible.
A fully integrated markdown Wiki that links directly to clients, devices, and passwords.
Relational Linking
Embed server passwords directly into the server reboot SOP safely.
Global Search
Find answers across tickets, assets, and articles in milliseconds.
Version Control
Track every edit and roll back mistakes instantly.
Frequently Asked Questions
Can clients see our Wiki?
You control visibility. Flag specific articles to be published to the client-facing portal while keeping internal documentation private.
Can I link Wiki articles to passwords and devices?
Yes. Relational linking lets you embed server credentials directly into reboot SOPs — securely and contextually.
Is there version control?
Yes. Every edit is tracked with full version history. Roll back mistakes instantly with one click.
Works with
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