Feature Spotlight
Real-Time Remote Monitoring
The self-healing infrastructure layer. Powered by our sub-second GoLang Agent.
Why MSPs choose Aerie Real-Time Remote Monitoring
Legacy RMMs poll every 15 minutes. By the time you see the alert, the server is already down.
Aerie RMM uses a persistent WebSocket connection. You see CPU spikes, Disk alerts, and Offline status instantly.
Self-Healing Scripts
Auto-trigger PowerShell or Bash scripts when alerts fire (e.g., restart print spooler).
Silent Patching
Push Windows Updates and 3rd party patches without interrupting the user.
Live Terminal
Access the command line of any asset directly from your browser securely.
Frequently Asked Questions
What operating systems are supported?
Windows, Linux (Debian/RHEL), and macOS. The Aerie Remote agent runs natively on all three platforms.
Is the RMM connection secure?
Yes, all traffic is encrypted via mTLS tunnels. The persistent WebSocket connection ensures real-time telemetry without compromising security.
How is Aerie RMM different from traditional RMM tools?
Traditional RMMs poll every 5-15 minutes. Aerie uses persistent WebSocket connections for sub-second alerting, so you see issues the moment they happen — not minutes later.
Are there per-endpoint fees for the RMM agent?
No. The Aerie Remote agent is included in your platform fee. No per-device charges regardless of how many endpoints you manage.
Works with
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