Feature Spotlight
Client Self-Service Portal
Empower clients to solve their own problems.
Why MSPs choose Aerie Client Self-Service Portal
Most tickets are simple requests that clients could handle themselves if they had the power.
A branded, highly secure web portal where clients can view invoices, reset passwords, and approve quotes.
Custom Branding
Your logo, your colors, your domain.
Knowledge Base Access
Deflect tickets by surfacing relevant help articles first.
Approval Workflows
Streamline hardware purchases and quote sign-offs.
Frequently Asked Questions
Can we restrict what certain users see?
Yes, role-based access control lets you configure exactly which features and data each user can access.
Can we brand the portal with our logo?
Yes. The portal is fully white-label — your logo, your colours, and optionally your own domain.
Can clients log their own tickets?
Yes. Clients can submit tickets, view status updates, and communicate with your team directly through the portal.
Works with
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