Comparison Guide
Aerie vs HaloPSA
HaloPSA is powerful but painful. Aerie gives you the power without 6 months of setup.
Extremely complex setup taking 3-6 months
Steep learning curve requiring extensive training
Expensive implementation and consulting fees
SQL-heavy configuration not suitable for most MSPs
Why MSPs Are Switching from HaloPSA
HaloPSA
Extremely complex setup taking 3-6 months
Steep learning curve requiring extensive training
Expensive implementation and consulting fees
SQL-heavy configuration not suitable for most MSPs
Aerie OS
Ready on day one with pre-configured templates
Intuitive visual workflow builder — no SQL required
Zero setup or consulting fees
AI-powered dispatch replaces manual routing rules
HaloPSA vs Aerie OS: Feature Comparison
| Feature | HaloPSA | Aerie OS |
|---|---|---|
| Setup Time | 3-6 months typical | Day 1 ready |
| Configuration | SQL-based rules | Visual workflow builder |
| RMM | Third-party integration | Built-in with unified agent |
| AI Automation | Limited | 18 AI providers, native automation |
| CRM | Basic contact management | Full pipeline CRM |
| Setup Cost | £5,000-15,000+ consulting | £0 — self-service |
The Verdict: HaloPSA or Aerie OS?
"Halo built an incredibly capable PSA. But capability means nothing if your team can't use it. Aerie is powerful AND intuitive."
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HaloPSA vs Aerie OS: FAQ
Is Aerie as configurable as HaloPSA?
Aerie uses a visual ReactFlow workflow builder instead of SQL rules. You get the same automation power with drag-and-drop simplicity. Most MSPs are fully operational on day one.
Does Aerie include RMM?
Yes, and it's built-in — not a third-party integration. Aerie RMM uses a unified agent with real-time WebSocket monitoring, self-healing scripts, and live terminal access.
Can I migrate from HaloPSA?
Yes. Our Migration Wizard supports data import from HaloPSA via API. We also offer migration credits for MSPs still under contract.
How long does Aerie take to set up?
Most MSPs are operational on day one. There are no implementation fees, no consultants required, and no 3-6 month setup process like HaloPSA.
Does Aerie include documentation and credential management?
Yes. Wiki, Scribe (auto-documentation), and Vault (zero-knowledge password manager) are all included. HaloPSA requires separate tools like IT Glue or Hudu.