Comparison Guide
Aerie vs Kaseya
Choose a platform that prioritises security and transparency. Not lock-in and upsells.
History of significant security incidents
Aggressive sales tactics and auto-renewals
IT Glue documentation is a separate paid product
Complex, opaque billing structure
Why MSPs Are Switching from Kaseya
Kaseya
History of significant security incidents
Aggressive sales tactics and auto-renewals
IT Glue documentation is a separate paid product
Complex, opaque billing structure
Aerie OS
Security-first architecture with mTLS and zero-knowledge vault
Transparent pricing — no hidden fees or multi-year contracts
Documentation, credential management, and compliance all included
Community-driven roadmap with transparent development
Kaseya vs Aerie OS: Feature Comparison
| Feature | Kaseya | Aerie OS |
|---|---|---|
| Security Posture | History of breaches | Security-first architecture |
| Documentation | IT Glue (paid add-on) | Wiki + Scribe included |
| Contracts | 3-year auto-renewals | Monthly billing, cancel any time |
| Pricing Transparency | Complex bundles | Simple per-tech pricing |
| Compliance | Separate product | Built-in compliance engine |
| Unified Agent | Multiple agents needed | One agent — Aerie Remote |
The Verdict: Kaseya or Aerie OS?
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Kaseya vs Aerie OS: FAQ
Is Aerie more secure than Kaseya?
Aerie is built security-first with mTLS encryption, zero-knowledge credential vault, and a unified agent architecture that reduces attack surface. We're UK-built and UK-hosted.
Does Aerie replace IT Glue?
Yes. Aerie includes Wiki (knowledge base), Scribe (auto-documentation), and Vault (credential management). All included in every plan — no separate product or licensing.
Can I migrate from Kaseya products?
Yes. Our Migration Wizard supports data import from Kaseya/Autotask. We offer migration credits for MSPs still under contract to offset the overlap period.
Are there multi-year lock-in contracts?
No. Aerie offers monthly billing with no lock-in. You can cancel any time. Annual billing is available at a 15% discount if you prefer.
Does Aerie have hidden fees or upsells?
No. All 20+ modules are included in every plan. No per-endpoint fees, no paid add-ons, and no surprise charges. The price you see is the price you pay.