Integration Guides
Connect Aerie OS to your existing tools and systems. Official guides and best practices.
📝 Note: Integration guides are coming soon. Below are the integrations we support.
Supported Integrations
Aerie OS integrates with 50+ popular platforms across RMM, PSA, security, communication, and productivity tools.
RMM & Monitoring
- NinjaOne — Remote monitoring and management
- Datto RMM — Device monitoring and patching
- Kaseya VSA — Unified remote management
- ConnectWise Automate — RMM and automation
- Syncro — All-in-one RMM platform
- SuperOps — Next-gen RMM platform
PSA & Project Management
- ConnectWise Manage — PSA and billing
- Datto PSA — Professional services automation
- Halo PSA — Cloud-based PSA
- Autotask — PSA and service delivery
- Asana — Project and task management
- Monday.com — Work OS
Security & Compliance
- Tenable Nessus — Vulnerability scanning
- Qualys VMDR — Vulnerability management
- Microsoft Defender — Endpoint protection
- CrowdStrike — EDR and threat protection
- Cisco Umbrella — DNS security
- SentinelOne — XDR platform
Communication & Ticketing
- Slack — Team messaging
- Microsoft Teams — Unified communication
- Zendesk — Support ticketing
- Jira Service Management — IT service management
- Freshdesk — Customer support
Email & Productivity
- Microsoft 365 — Email, teams, productivity
- Google Workspace — Email and collaboration
- Gmail — Email
Backup & Disaster Recovery
- Veeam Backup — Backup and recovery
- Datto Backups — Cloud backup
- Backblaze — Cloud backup
Accounting & Finance
- QuickBooks Online — Accounting software
- Xero — Cloud accounting
- FreshBooks — Invoicing and accounting
Integration Setup Process
Most integrations follow this pattern:
- Go to Settings → Integrations in your workspace
- Find the integration you want to set up
- Click Connect or Install
- Authenticate with the external system (OAuth or API token)
- Configure data sync settings (what data to sync and how often)
- Test the integration
- Enable and monitor
Custom Integrations
Don't see the tool you need? Build a custom integration using our APIs.
- REST API: Use our REST API to pull/push data
- Webhooks: Receive real-time events via webhooks
- Zapier: Use Zapier to connect 1000+ apps
See the API Reference for technical details.
Integration Best Practices
- Test first: Test integrations in a non-production environment before enabling
- Plan your sync strategy: Decide what data to sync and how often
- Start minimal: Enable minimal data sync first, then expand
- Monitor performance: Check the integration logs regularly
- Plan for failures: Set up alerts for failed syncs
- Document your setup: Keep notes on what you've integrated and why
Common Integration Scenarios
Popular integration setups:
- RMM Sync: NinjaOne/Datto → Aerie OS (devices, alerts, tickets)
- PSA Sync: ConnectWise Manage → Aerie OS (projects, tickets, time)
- Slack Alerts: Aerie OS → Slack (send alerts to Slack)
- Ticket Creation: Aerie OS → ConnectWise (auto-create tickets from alerts)
- Billing Sync: Aerie OS → QuickBooks (sync invoices)
Troubleshooting Integrations
If an integration isn't working:
- Check the integration status in Settings → Integrations
- Review the error message (if any)
- Check the integration logs
- Verify API credentials are correct
- Ensure both systems have the latest versions
- Contact support if the issue persists
Need Help?
- Check the specific integration guide (coming soon)
- Review the API Reference
- Email support@aerie-tech.co.uk
- Join the community Slack for tips